Yes, it is required. If you have not submitted it, we cannot forward items under some services. Please upload a smartphone photo or similar from the menu after logging in to Mybox. We will then send a “non-forwardable envelope” separately by Japan Post, so please receive the identity verification documents.
*If you only want to send items you bought (such as merchandise) overseas, you can use the Free Overseas Shipping Plan, which does not require ID documents. For details, see “Buying small items from shops and web stores in Japan, and storage and shipping“.
